New Tool Helps Leaders Understand and Improve Employee Engagement

This article originally appeared in Insider Louisville. To access the original article, please click here.

Building a cohesive team is difficult. However, motivating your team to achieve greatness is likely the toughest challenge you face as a leader. But, make no mistake, it is also the most important. Employees who willingly go the extra mile and who feel a connection with your company are the ones who innovate and move your business forward.

Unless you have a way of measuring employee engagement, prioritizing the areas of concern and developing an action plan, you can’t honestly say that you have an effective people strategy. But, if you want to capture the hearts and minds of your entire workforce, how do you do it?

Recently, two local businesses— web technology firm Net Tango, and custom research and data analytics firm IQS Research—partnered to design, develop and implement a new web-based portal to disseminate engagement scores and manage action planning. Grounded in best-in-class research on workplace motivators, this easy-to-use tool helps leaders understand and improve the drivers of employee engagement that are present in their workforce.

“Research should deliver insights and enable change, not just create static reports that sit on a shelf,” noted Shawn Herbig, founder and president of IQS Research. “Change happens when leaders across an organization have access to, and ownership for, their specific results and action plans. This portal provides leaders with their results in a highly-visual way, allowing them to quickly understand the big picture while also pinpointing where to focus time and attention.”

Net Tango, who specializes in enterprise-level web solutions, was pleased to partner with IQS Research on this dynamic web software solution for their customers. According to Susan Weiss, Net Tango’s president and CEO, “This project is a great example of translating a largely paper-based reporting process into an action-oriented, modern, and personalized web solution. The portal allows leaders to easily filter data to answer follow-up questions like how engagement differs across generations or racial/ethnic groups or regions across the company. Informed by specific results, leaders can create instant reports, develop action plans and track progress inside a single system where automatic notifications and reminders enhance accountability and ensure progress is made toward action plan goals.”

One of IQS Research’s clients to make use of the new engagement portal is Miami, Florida’s Turnberry Associates. The family-owned company develops and manages real estate around the United States, with the aim of transforming the ordinary “into the extraordinary.” Turnberry has developed over $7 billion worth of “extraordinary” properties over the five decades of its existence including the famed Fontainebleau Miami Beach; thus, employee engagement is of utmost importance for the continued success of this industry leader.

“This is a valuable new tool for our HR team to better understand employee engagement throughout our organization,” said Adriana Silva, senior manager of Turnberry Associates’ leadership and performance programs. “The visual approach and ability to create custom reports helps us answer questions on the spot about our culture and allows us to truly understand where to focus our efforts. We can also easily track and manage our action plans for change, aligning them to specific opportunities that will create the biggest impact in employee satisfaction. We are confident this strategic tool will help us improve employee engagement.”

If you lead an organization that wants to harness the power of its full employee base, then IQS Research and their engagement portal are the solutions for you. For more information about IQS Research, click here.

If you’d like more information about Net Tango and its own enterprise-level web solutions, click here.

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